Launching a successful SharePoint platform is a significant achievement, however it is vital that a clear set of rules and policies is published so that the platform remains well structured and effective. This is much less about the technology than it is about the content and users.
Governance Model
A Governance Model is a set of principles and processes outlining the administration, maintenance, and support of an intranet environment. It identifies lines of ownership for business teams, and defines who is responsible for what areas of the intranet. It establishes rules for appropriate use.
An effective governance plan will help ensure the intranet is managed and used effectively and prevent it becoming unmanageable and ineffective.
The primary goals of the Governance Model are to:
- Create the people infrastructure to govern and support the intranet;
- Define an effective ownership model that helps Owners understand how to set direction and become champions responsible for quality and consistency;
- Document the governing policies, procedures and protocols of the intranet and establish a framework process around the creation of new sites and content;
- Ensure adoption of guidelines including how and where information is to be stored;
- Ensure consistency in visual design and accessibility;
- Forward plan new functionality and content to retain freshness and provide frequent hooks to retain the user base;
Cloud2 Content Governance consulting
Cloud2 has developed a sophisticated, but simple to adapt and adopt Content Governance model which is embodied in a single document. This lays out a framework and detailed worked cases for most aspects of maintaining the contents of an enterprise intranet.
We offer this as a low cost template document that organisations can modify or a more sophisticated consulting engagement to customise the governance model to specific needs.
